Here you will find the frequently asked questions and answers about our location Lost-in-Town.
The keys are in a key box. The box can be opened by using a number code.
The key box is located directly on the apartment door.
You can enter the building using a number code. The code is automatically sent with the instructions informations via message / email.
Please put the key back in the key box.
The key is located in a key box directly on the respective apartment door. You can therefore check in alone.
The instructions and codes are sent via the booking platforms. Two days before arrival you will receive all codes and informations you need to get into the building and the apartment. Please check your messages on the platform or your emails (including spam folders).
We do not have our own parking spaces. There are several public parking garages in the area. Here is the nearest one:
Garage Gerngross, Lindengasse 17-19, 1070 Wien (2,70€/h, max.27€/day)
APCOA Parkhaus, Burggasse 85, 1070 Wien (2,70€/h, max.27€/day)
We do not have luggage storage. You can find cheap places to deposit your belongings at these weblinks:www.nannybag.com www.bagbnb.com
Unfortunately that is not possible.
Parties are strictly not allowed. For special exceptions, contact our customer service under +43 664 468 75 70.
Forgetting the key means additional costs because we have to order a key service to come. Please pay attention to the key.
The final cleaning, local tax, bedsheets and towels are included.
Bed linen and two towels per each person booked are included.
Animals are not allowed.
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